Sorularınıza daha hızlı cevap almak için Discord kanalımıza katılabilirsiniz.

 

Skyrim SE tam ekran ve açılmama sorunu

 
(@barisaksoy)
Üye

Merhabalar arkadaşlar,

Oyunu Steam üzerinden aldım, hiç bir mod yada launcher yüklemedim. Oyun tamamen yalın halinde.

Steam'den oynaya bastığımda oyunun kendi launcher'ı açılıyor, play'e bastığımda bethesda logosu geliyor sağ altta new game / add on vs.. ama tam ekran değil. New'e basıp start new game'e bastığımda direk oyun kapanıyor.

Sistemin i710875h rtx 2060 16 gb ram, oyunun taleplerini fazlasıyla karşılıyor ayrıca en düşük ve en yüksek bütün ayarlarda denedim.

Öncelikle tam ekran sorunu için Bethesda Help içerisinde perf dosyası üzerinden bazı değişiklikler öneriyordu, yaptım ne yazık ki olmadı.

Açılmama sorunu ile ilgilide bir sürü video izledim ve önerilenleri denedim ama yine bir çözüm bulamadım.

Bethesda hepl'de ticket açtım bana aşağıdaki gibi bir cevap verdiler. Bütün aşamaları tek tek uyguladım yine çalışmadı veya tam ekran olmadı. Zaten tam ekran ile ilgili bir şey yazmamışlar help desk'te çalışanlar. Daha şimdi bütün aşamaları denediğimi fakat çözüme ulaşamadığımı tekrar yazdım, yanıt bekliyorum.

Şimdi oyunu ve perf dosyasının olduğu klasörü sildim ve tekrar yükledim, hiç işlem yapılmamış yalın hali ile gözümün içine bakıyor.

Allah aşkına bana yardım edin. Oyunu çok oynamak istiyorum ama kesinlikle başaramıyorum.

 

Greetings!
 
Thank you for contacting the Bethesda Customer Support Team. My name is Javon, and I'll be assisting you today.
 
If you are experiencing crashes when trying to play The Elder Scrolls V: Skyrim Special Edition, you should first check to ensure that your machine meets the game’s minimum requirements here and that you are not running any additional programs in the background.

If you meet the game’s requirements and are not running any additional programs, you can try the following troubleshooting steps:

Update Your Graphics Card Drivers

----------------------

To ensure you are getting the best performance out of your graphics card, you can download and install latest drivers (based on manufacturer) here: 

Change In-Game Settings

----------------------

You can improve performance by making changes to the game's in-game settings.

First, try resetting the auto-detected video options:

  1. Open Steam and navigate to your Library.
  2. Select The Elder Scrolls V: Skyrim Special Edition.
  3. Click Play to open the Skyrim SE Launcher.
  4. From the launcher, select Options and then click the Reset button in the Detail
  5. Launch Skyrim SE and see if there is an improvement.

If the issues persist, open the Skyrim SE Launcher again and lower the quality of the following options under the Advanced section:

  • Godrays
  • Shadows
  • Decals
  • Screen Space Reflections
  • SSAO
  • Snow Shader
  • Lens Flare

You can also try reducing the View Distance, the Distant object detail, and Fade settings, and you should try switching to a lower resolution. Finally, changing the Antialiasing settings from TSAA to either FXAA or Off may also help.

Remove Mods

----------------------

Custom mods can in some cases cause in-game issues. We recommend disabling or removing any installed mods and trying again. 

Force the System to Recognize Primary GPU

----------------------

You can force your system to recognize your video card by following the instructions below:


NVIDIA Graphics Cards

  1. Right-click on your desktop and select NVIDIA Control Panel.
  2. In the Control Panel, select Manage 3D settings, then click on theProgram Settingstab.
  3. Next to the "Select a program to customize" option, click the Add button. 
  4. From the pop-up window, navigate to the folder where the game is installed.
  5. Select the executable file for Skyrim Special Edition.
  6. In the "Select the preferred graphics processor for this program" option, open the drop-down menu and select High-performance NVIDIA processorand confirm.
  7. To improve performance, go to the "Specify the settings for this program:" section, click Power management mode, and select Prefer maximum performance and confirm.
  8. To further improve performance, you can go to the Manage 3D Settings section, click on the Global Settings tab, and change the settings below:
    1. Vertical sync to off
    2. Threaded optimization to off
    3. Triple buffering to off

The above instructions may change depending on version and unique graphics card. If you require further assistance, you should contact NVIDIA Support here.

AMD Graphics Cards

  1. Open AMD Radeon Settings.
  2. Select Preference on the bottom tab.
  3. Select Radeon Additional Settings.
  4. In the Radeon Additional Settings window, select Switchable Graphics Application Settings under the Power.
  5. Select All Applications, locate Skyrim Special Edition, click the "Graphic Settings" box to the right of the game .exe, and select High performance.
  6. Click the Apply button at the bottom right.

Note: there is also an option to use both cards together to improve performance. To do this:

  1. In the Radeon Additional Settings window select AMD Radeon Dual Graphics under Gaming.
  2. Click the radial button for Enable AMD Radeon Dual Graphics.
  3. Click the Apply button at the bottom right.

The above instructions may change depending on version and unique graphics card. If you require further assistance, you should contact AMD Support here.

If you are playing on a laptop and the above instructions did not force the game to run off your dedicated GPU, then you may have to configure some of your power saving features.

Power saving features will sometimes override high-performance profiles to save battery life. When the computer attempts to save battery life, it will switch to the integrated card because it does not require as many resources to run. You can resolve this by following the process below:

  1. Press the Battery icon in the notification area of your taskbar.
  2. Select More power options... and then expand the Show additional plans section.
  3. Select High performance and then close the window.
  4. Plug in your power cable to ensure that your battery does not run low while playing.

Remove Additional Launch Options

----------------------

Some Steam launch options may cause the game to crash.

To turn off Skyrim SE launch options:

  1. Open Steam and navigate to your Library.
  2. Right-click on The Elder Scrolls V: Skyrim Special Edition and select Properties
  3. Under the General tab, click Set launch options...
  4. Delete any options enabled here and click OK.

Verify Integrity of Game Files on Steam

----------------------

To ensure the game files are installed correctly, you should verify the files in Steam:

  1. Load Steam.
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click Verify integrity of game files...
  4. Steam will verify the game's files. This process may take several minutes.
  5. Once the process is completed, the Check Window will automatically exit.
  6. Please Note: One or more files may fail to verify, in most cases this is normal.  These are local configuration files and should not be altered in this process.

Get the Latest Version of DirectX

----------------------

You should ensure you have the latest version of DirectX by downloading and installing it here.

 
 
Thank you,
Javon
Bethesda Customer Support
 
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https://www.bethesda.net

Alıntı
Topic starter Gönderildi : 7 Ocak 2021 18:14